Driven by the purpose of delivering everything customers’ every big-little need, Optiemus offers the optimum level of collaboration and transparency which, in today’s day and age, is hard to find anywhere else. We’re known for embracing our customer’s complex needs and fixing them with our creative set of solutions.
With a highly skilled procurement team built on a foundation of industry best practice, the organization emphasizes on the importance of developing excellent procurement and sourcing expertise, and at the same time, building close relationships with our key suppliers to increase compliance with our stated policies.
This collaborative approach has led to long-term sustainable improvements in cost, quality and supply to the benefit of OEL customers.
At OEL, we support the product from design to prototype. From new Product Introduction (NPI) to full scale manufacturing, and beyond. At OEL, we understand the need to be flexible and responsive to our customers. With our appointed program management team as a single point of contact for the customer, we make communication easier on all level for our customers.
The objective of a new product introduction is to establish a robust mechanism for reliable and repeatable assembly and testing process aimed at placing the products in the market, while meeting the quality, technical and competitive requirements of the
product.
From an array of impeccable services offered by OEL, our Repair and Refurbishment services help us stand out in the eyes of the customer, and thus, helps us in strengthening the foundation of trust and reliability.
At OEL, we manage to keep our repair services abreast and updated by offering repair and refurbishment services for our customers, adapted to suit the customers’ needs in every possible way.
With an exceptional after-sale support capability for in and out of warranty repairs, as well as product upgrades and product life-extensions, we aim to provide facilities that accommodate repair center turnaround time according to customer retention requirements engage the customers in a lasting relationship with us.
Our customized repair center provides the following services:
• Warranty and non-warranty repair services
• Component-level and process-level failure analysis to uncover operational
efficiencies
• Service upgrades to latest revision
• RoHS-compliant or leaded production support
• Serialization and custom tracking support integrated with packaging at final test
• Remanufacturing and refurbishment services
Our Reverse Logistics Support provides:
• Product returns and repairs management
• Product history and customer traceability recordkeeping
• Spares stocking and inventory management
• Recycling and e-waste management
• Remote service center restocking
In addition, we also do our part to contribute towards a sustainable world. With our e-waste recycling program, we ensure proper disposal of products in accordance with the applicable disposal laws.
K-20, Second Floor,
Lajpat Nagar-II,
New Delhi – 110024
D-348, Sector -63, Noida
Distt. – Gautam Budh Nagar
Uttar Pradesh 201307, India
A-7, Sector -65, Noida,
Distt. – Gautam Budh Nagar
Uttar Pradesh 201307, India
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